COMPANY PHILOSOPHY
CORPORATE SOCIAL RESPONSIBILITY (CSR) & FORWARD-THINKING
With Corporate Social Responsibility (CSR), we take seriously our commitment to be socially accountable to ourselves, our staff, our partners, and the public. We are conscious of the impact we can have on our office staff, companions in the field, the clients we serve, our contractors, and our community. We promote awareness that everything is connected, and every action has an impact—so we choose to make it positive.
FORWARD-THINKING
At JOY HOME CARE LLC, we know that for a business to have a better chance of succeeding in a very competitive environment, it is wise to be forward-thinking. Therefore, it is important to be constantly adapting to our ever-evolving and changing world. AT JOY HOME CARE we make a conscious effort in our daily operation to keep up with technological, cultural, social, economic, and environmental changes, in addition to being up to date with legislations, compliances, mandates, and regulations that can make our business and the service we provide more efficient and effective.
OUR MISSION
Our mission is to bring joy and trust to every home; to have JOY HOME CARE LLC become synonymous with compassion and a symbol for providing a trustworthy, safe, and clean environment to every home we serve.
We know that trust is earned, not given, so it is very important to establish a bond of trust and reliability between our companions and the clients we serve. We seek to accomplish this through the specialized sensitivity training we provide to every member of our staff and the rigorous screening process that every staff member goes through before becoming part of the JOY HOME CARE LLC family.
OUR VISION
Our vision is simple: in our industry, sensitivity training plus ethical work equals great results.
To establish a culture in the workplace where compassion, thinking of others, and ethical work become our driving force. At JOY HOME CARE, we know that this can be done when we promote our “Sensitivity Training” and ethical work as our guiding post. Therefore, JOY HOME CARE conducts monthly sensitivity training with the office staff as well as the personnel assisting the clients at home, combined with rewarding those who follow our company’s vision and mission to continuously boost the morale, confidence, and self-esteem of the staff. Through our company’s “Sensitivity Training,” we promote compassionate caring, and understanding the client’s physical and mental medical conditions is vital for approaching a client with the awareness that we must handle the client with care and always in a positive attitude.